FAQ
Registration/login related issues
How to register a ViewFruit account?
Why I cannot receive the verification code after registration?
Why I failed to login?
How can I do if I forget my password?
How can I delete my account?
Surveys related issues
Newly joined, how do I do the survey?
Why do I rarely get the survey invitation although I have been in the ViewFruit for some time?
Why did the survey I participating prompted me that I had participated before?
If you cannot return to homepage and the system cannot record your answer, what does the situation mean?
Why are my points being deducted?
How can I do so that I will not miss the chance to do the surveys?
Why do I show that I am not eligible or the quota is full after I participate in the survey?
Why can't I sometimes enter the survey?
Why I cannot get points after completing the survey?
What is a business survey?
I don't want to receive the survey invitation email, I just want to participate in the survey directly through the website. How to set it up?
Members' welfare
Except for earning points from tasks, any other ways to earn points?
Can vote earn points?
How to refer friends?
Redemption related issues
How long does it take for my cash redemption?
How to redeem points to cash?
Unsuccessful redemption points will be returned, why?
Why my account has not receive money after redemption?