FAQ

Why can't I sometimes enter the survey?

(1) The server connection speed is slow: Due to the different network environment, please be patient and wait. Sometimes some questionnaires on overseas servers will be slower .
(2) Large amont of participants at the same time: sometimes the number of people participating in the survey at the same time is large, which may result in delay in server response. It is recommended that you choose another time to participate.
It you found errors occurs when you clicking the survey link, please contact us together with the survey number. ( For example, each survey are asigned with an unique survey number. For example, Online Survey(P19C00032385), then P19C00032385 would be the survey number.)